Frequently Asked Questions
Answers to the questions we hear most about Sunrise Tours day tours, transfers and charters. If yours is not here, send us a quick enquiry or build your day tour and ask in the notes.
Can we hire a vehicle and drive it ourselves?
No. Every Sunrise Tours booking comes with a professional driver. We do not offer self-drive hire.
Are your tours private?
Yes. We never mix groups. The vehicle, the driver and the itinerary are for your group alone.
Do you charge per person?
No. We price by the vehicle and the hours it is needed, so the cost is the same whether the minibus is full or half full.
How many people can travel?
Our tours and charters run in 12 and 20 seat minibuses and 24 and 28 seat mini-coaches. Tell us the headcount and we will suggest the right size.
How early can a day tour start?
Most day tours leave early in the morning so the group reaches the first lookout before the crowds. We agree the pick-up time with you when you book.
Where do you pick up from?
Hotels, private homes, Sydney Airport and both Sydney cruise terminals. Several pick-up points can be built into one itinerary.
Is alcohol allowed on board?
No. Alcohol is not permitted on our vehicles at any time, and we do not run party buses.
Can passengers stand during the trip?
No. Under NSW rules every passenger must be seated while the vehicle is moving.
Do you run snow trips?
No. Our vehicles do not travel above the snow line, so we do not offer snowfield charters.
Are your vehicles fitted with seatbelts?
Seatbelt-equipped vehicles can be confirmed when you book. Let us know if your group needs them, for example for a school or vacation care trip.
Are your drivers checked to work with children?
Yes. Our drivers hold a Working With Children Check as well as a current NSW driver authority.
Are you accredited and insured?
Yes. Sunrise Tours is an accredited operator under the NSW Bus Operator Accreditation Scheme and holds public liability insurance. Certificates of currency are available on request.
Do quotes include meals and entry fees?
No. Quotes cover the vehicle and driver. Meals, park fees and attraction tickets are paid by the group.
More about how we work is on our about page and the vehicles page.
